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AI-first chat with human handoff Bring your own AI key or use Dchat-managed AI. White-label controls included.
Dchat
Install | One script tag

Paste one script tag.
Start helping visitors.

Add Dchat to your site, add the answers customers ask for most, then reply from one inbox when a visitor needs a human. Works on WordPress, Shopify, Webflow, Ghost, Framer, Squarespace - any HTML page. No plugins.

Dchat AI assistant and headset support agent with generic website embed and code cards
Fast install

Paste once, then keep setup inside Dchat.

The promise is deliberately small: one loader script, one dashboard, AI answers from your content, and a human inbox for anything that needs your team.

One script tag Any website stack No redeploy for changes
HTML | paste before </body>
<script src="https://widget.dchat.com/loader.js"
        data-api="https://api.dchat.com"
        data-widget-token="YOUR_WIDGET_TOKEN"></script>

One script tag | no plugins | Token-based, dashboard-driven | Works on any site stack
Setup

Four small steps to live chat with AI.

Everything after the script-tag paste happens in the dashboard. Keep it simple first; tune advanced settings later.

Open the workspace

Sign up and open the dashboard. Your widget token is already waiting - grab it from Settings > Embed code.

Create workspace

Paste the snippet

Drop the script tag into your site's shared layout - WordPress theme footer, Shopify theme.liquid, React root, or raw HTML.

Add your answers

Paste FAQs, import article URLs, or let the site crawler seed the knowledge base from pages you already have.

Test and reply

Open the widget preview, ask a question, request a human, and answer from the inbox before you send real traffic.

Before you publish

Five checks that prevent a sloppy first launch.

Installation is easy. The real launch risk is weak content, unclear handoff rules, or missing team alerts after the script goes live.

Confirm the widget loads on production pages, not only in preview.

Seed the knowledge base with your top support questions before launch day.

Test the AI reply and the talk-to-a-human path in the same conversation.

Connect Slack, Teams, Discord, or a webhook so the team sees handoff requests.

Keep refunds, cancellations, and sensitive actions in approval review first.

Need more than install?

The rollout path is still short, but it has a real sequence.

Widget install is step one. Trust review, integration setup, and live transcript testing are what make the first customer experience credible.

Decide how AI should be governed.

Choose Dchat-managed AI or your own OpenAI key, then define where human approval is required.

Review trust fit

Connect the team before traffic arrives.

Set up alerts, webhooks, and the first action flows so human handoff does not disappear into a silent inbox.

See integration roadmap

Roll out in stages, not all at once.

Start with internal tests and common questions first, then widen coverage only after the transcripts look right.

See the rollout sequence
Ship today

Free forever for one site. No credit card.

Open the dashboard, copy the embed code, paste it. The widget is live in five minutes.